Delivery Guide

Shipping Information (配送について)

Shipping Time (お届けまでの日数):

We strive to process and ship your orders as quickly as possible. After your payment is confirmed, your order will typically be shipped within 2-3 business days. Please note that delivery times may vary depending on your location and the shipping method chosen.

Shipping Methods (配送方法):

We partner with reliable shipping companies in Japan to ensure your order arrives safely and on time. We offer the following shipping options:

  • Yamato Transport (ヤマト運輸): The most popular shipping carrier in Japan, known for its reliable and fast delivery service.
  • Sagawa Express (佐川急便): Another major shipping carrier in Japan with a wide range of delivery options.
  • Japan Post (日本郵便): Offers a variety of shipping options, including standard mail, Yu-Pack, and Letter Pack.

Shipping Fees (送料):

Shipping fees vary depending on the size and weight of your order, as well as your delivery location. The exact shipping cost will be calculated during checkout.

Tracking Your Order (配送状況の確認):

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track your order on the shipping carrier's website.

Delivery Areas (配送地域):

We currently ship to all addresses within Japan. We do not offer international shipping at this time.

Delivery Issues (配送に関する問題):

If you have any questions or concerns about your order, please don't hesitate to contact our customer support team. We will do our best to assist you.

Additional Information:

  • Business Days (営業日): Business days are Monday through Friday, excluding national holidays.
  • Remote Areas (離島など): Delivery to remote areas may take longer than standard delivery times.

We hope this information is helpful! If you have any other questions, please feel free to ask.


Welcome to Silk Road Mobile, your premier destination for all things mobile in Japan! Dive into our treasure trove of both new and pre-loved smartphones, where cutting-edge technology meets unbeatable value. At Silk Road Mobile, we're not just selling devices; we're crafting experiences.